UUID
ba8b31c9-a507-4f13-8977-fc8de585aca2
Referral Source
Stakeholder
The date the case was closed
Please provide a brief explanation of the concern, issue, or question you would like to address with the Ombuds.
I was tasked to seek (non-legal) mediation services that would provide a mediation exercise between two opposing parties in hopes of coming to an agreed-upon solution. The organization is a large higher education institution located in the state of Missouri. The conflict is the result of multiple years of disagreement, institutional decision-making, hurt feelings, misunderstanding of perspective and roles with challenging communication processes and expectations. This is also a need following a vote of no confidence against the Executive leadership team by the faculty body.
What are your goals for working with the Ombuds?
The goal of working with an Ombudsperson is to help the two parties work through their conflicts and come to an agreed-upon solution that all can agree to and move forward from within the institution. The parties hope that the ombuds will be able to coach the teams to a solution and provide neutral and honest feedback on how to be active and willing participants to reach a solution. There is also the goal of mending professional relationships in a way that any upcoming conflicts can be handled internally without the help from an external expert.
Context: the institution has gone through a vote of no confidence among the faculty body voting that they have little to no confidence in their Executive Cabinet members. This vote took place last spring 23 and today the two parties would like to work through their differences and move forward with better understanding and better working relationships.
Context: the institution has gone through a vote of no confidence among the faculty body voting that they have little to no confidence in their Executive Cabinet members. This vote took place last spring 23 and today the two parties would like to work through their differences and move forward with better understanding and better working relationships.
Issue Type
Other
What is your preferred method of communication? Please check all boxes that apply.
Phone call
Video Conference
Email
Contact Information
Educator/Faculty
Name
Dachia Busch
Title
Educator/Faculty
Company
Metropolitan Community College - Penn Valley
Phone
816-604-4157
Email
dachia.busch@mcckc.edu
Address
3201 Southwest Trafficway, Kansas City, MO 64111